Central Survey Unit is the leading survey organisation in Northern Ireland. It is a business area within NISRA.
It provides a survey research service to NI Government Departments and Agencies in addition to some Non-Departmental Public Bodies.
It has a wealth of experience in measuring attitudes and behaviour on a wide range of social policy issues;
It offers expertise in the full range of social survey research including questionnaire design, survey methodology, data handling, database creation, analysis and reporting of findings.
Central Survey Unit is a non-profit making survey organisation within the Northern Ireland public sector. CSU manages the fieldwork on a number of regular national surveys, such as the Labour Force Survey and the Northern Ireland Crime Survey.
The Unit conducts large scale public commissioned surveys. Recent examples include the Programme for International Student Assessment and the NI Disability Survey.
Recruitment has now closed. A video describing the work of survey interviewers can be viewed below:
Selected for a Survey
If you have received a letter asking you to take part in a survey, thank you for taking the time to visit our website.
Why do we need your help?
Your input is vital to the success of the survey. By taking part you can help provide an accurate picture of how changes in society, government policy, services and the economy affects you. It is important that we survey a wide cross-section of people to ensure the results accurately reflects the whole population.
Why was my address selected?
As it is impossible to survey everyone, a random sample of addresses is selected. This approach gives every address an equal chance of being selected.
We cannot substitute your address for another, as this could distort survey representativeness. We would therefore appreciate it if you could help us.
Do I have to take part?
Taking part is entirely up to you. We're just asking that you spare a little time to share your thoughts and opinions. We know your time is precious, but your input really does make a difference. With your support we can help government and charities make the right decisions about the big issues.
How was my address chosen?
Your address was selected at random from a list of all addresses in Northern Ireland.
What happens to the information I provide?
NISRA's Central Survey Unit places great emphasis on confidentiality and goes to considerable lengths to maintain such confidentiality. Any information given is strictly confidential and NISRA's Central Survey Unit will not release any information that would identify you or anyone in your household.
If you would like any more details please give us a call. (02890 255118)
Central Survey Unit purpose leaflet
Alternatively you can listen to an audio version: CSU leaflet - audio format (not yet linked)
The Leaflet explains: Who we are, what we do, why we need your help, why you were selected, and what happens with the information you provide.
Information on the active surveys is available from the links below:
CSU Complaints Procedure
If you are not satisfied please let us know so that we can improve. In most cases it is best to resolve the issue by speaking directly to the person or to their supervisor - contacts details are available here . If you are not satisfied you may use our formal complaints procedure.
a) Internal Procedure
Our formal complaints procedure has two stages.
Write to the survey manager setting out details of your complaint. We will investigate all complaints and if possible answer within 10 days.
If after Stage 1 you are not satisfied you may write to:NISRA Chief Executive,
Mark your envelope ‘Personal and Confidential’
The Chief Executive will investigate your complaint and the response, and will reply to you, if possible within 20 working days.
b) The Ombudsman
If you are still not satisfied you may request an MP to refer your complaint to the Parliamentary Commissioner for Administration (the Ombudsman). The Ombudsman is totally independent of NISRA and of Government. More details are available on the Ombudsman's website.
Telephone: 02890 255118
LocationCentral Survey Unit
Northern Ireland Statistics and Research Agency
BELFAST, BT9 5RR