NISRA Customer Satisfaction Survey

NISRA is currently reviewing the methodology of the Customer Satisfaction Survey. We would therefore welcome any comments or feedback you might have. Please email your views to by Friday 18th September 2015.

Headline results from NISRA'S Customer Satisfaction Survey were released
on 26th March 2015.

The statistics cover the level of satisfaction with various aspects of NISRA's service to its customers. Comparisons with the previous year are also given.

A copy of the 2014 Statistical Release can be downloaded here.

This publication is available in PDF format. To read PDF files you will need a copy of Adobe Acrobat Reader 5.0 or greater. This can be downloaded free of charge from the Adobe website.

Coverage: Northern Ireland

Geographic Breakdown: Not applicable

Reports for previous years:





As we want to engage with users of our statistics, we invite you to feedback your comments on this publication to: or telephone: +44 (0)28 9034 8288